Switching between companies

How one vehReports login works across several companies: switching, what stays separate, and why credits, roles and branding never mix.

7 min read Updated

If you carry out work for more than one business — a contractor inspecting for several operators, or a group running two or more trading entities — you don't need a separate login for each. One sign-in gives you access to every vehReports company you belong to, and you move between them with the company switcher. This article explains how that works, what stays separate, and what to do when something doesn't look right.

Can I use one login for more than one company?

Yes. If you've been invited to more than one vehReports company, they're all available under a single sign-in. There's no need to log out and back in, and no second password to remember. When you sign in you land in one company, and you can hop to any of the others you belong to whenever you need to.

Each company is a completely separate workspace with its own vehicles, customers, reports, rental agreements, licence checks, team, branding and billing. Belonging to several of them simply means your one personal account is linked to each — it doesn't merge their data in any way.

How do I switch between companies?

Use the company switcher in the menu to move between the companies you belong to. Pick the company you want and the whole app reloads into it: the dashboard, reports, agreements, vehicles, customers, credits and settings you then see all belong to that company. Switch again to go back. It's a one-click move, so there's no penalty for hopping between them several times a day.

If you only belong to a single company, the switcher won't appear — there's nothing to switch to. It shows up automatically the moment you're added to a second one.

What stays separate between companies?

Everything you see and do is tied to the company you're currently in. Reports, rental agreements, customers, vehicles, licence checks, templates, the team list, the activity log and the credit balance are all that company's, and nothing else's. When you switch, every one of those lists changes to show the other company's records instead.

This deliberate separation is the whole point: there's no risk of mixing data between two businesses. A report you start in one company can never accidentally land in another, a customer you add is only ever visible in the company you added them to, and credits are never shared across companies — each company has its own balance.

So before you create a report, sign an agreement, run a licence check or add a vehicle, it's worth a quick glance at which company you're in. If you started something in the wrong one, see the question below on putting it right.

Why might I belong to several companies?

Common reasons are running more than one trading entity — for example a separate company for your rental arm and your workshop — or being a contractor who carries out inspections for several operators. Each company keeps its own data, branding and billing entirely separate, which is exactly what you want when the businesses are distinct: separate invoices, separate customer-facing logos and emails, separate credit balances, and separate teams.

If you're a contractor, each operator typically invites you into their own company and assigns you a role there. You then appear on their team, work inside their company when you switch to it, and your work counts against their credits and shows in their activity log — not yours.

Do my credits and billing follow me between companies?

No. Credits and billing belong to the company, not to you. Each company has its own credit balance, its own card on file and its own invoices, and these never move with you when you switch. Topping up in one company has no effect on another.

Remember that only two actions ever use a credit anywhere in vehReports — signing off an inspection report and signing a rental agreement (one credit each, roughly £1). Everything else is free and unlimited: driver licence checks, DVLA and MOT lookups, adding or editing vehicles, customers, templates and team members, and building or previewing drafts. So if you're working across companies, the only thing that draws down a particular company's balance is a sign-off or a signature in that company. For the full picture see Understanding credits and Credits, pricing, top-ups and subscriptions.

Do I have the same role and permissions in every company?

Not necessarily. Your role is set per company by whoever invited you, so you could be an Owner in your own business, a Manager in a sister company and an Inspector for a third operator. When you switch, your permissions change to match your role in the company you've moved into.

That means a button or area you can use in one company may be hidden in another — for example, you might be able to manage billing in one but only view credits in another. This is expected behaviour, not a fault. For a breakdown of what each role can do, see Roles explained.

How do I get added to another company?

You can't add yourself. Someone with the right permissions in that company — typically the Owner or a Manager — invites you by email and chooses your role. Once you accept the invitation, that company appears in your switcher and you can move into it like any other. To invite someone into a company you manage, see Managing your team.

If you're expecting to see a company and it's not in your switcher, you probably haven't been invited yet, or the invite is still pending. Ask the person who runs that company to check your invite, then sign out and back in if it still doesn't appear.

I started a report or agreement in the wrong company — what do I do?

If it's still a draft, the simplest fix is to switch to the correct company and rebuild it there. Drafts don't cost anything to create — no credit is used until you sign off a report or sign an agreement — so there's no charge for abandoning a draft in the wrong company. Tidy up by deleting or simply leaving the unwanted draft; it never reaches a customer until it's signed off.

Records can't be moved between companies, because the two businesses are kept completely separate by design. If you've already signed off a report or signed an agreement in the wrong company, it's locked and permanent and can't be transferred — you'd create the correct version in the right company. If a credit was used on something that shouldn't have happened, raise a support ticket and we'll help.

Does each company have its own branding and settings?

Yes. Logo, primary colour, sender name, reply-to address and PDF footer are all set per company and apply only to that company's customer-facing PDFs and emails. So a report you send from your rental company carries that company's branding, and one sent from your workshop carries the workshop's — automatically, based on which company you were in. The same goes for company settings such as reference prefixes, which report types are offered and carry-over pre-fill levels. For more, see Company profile, settings and branding.

Your personal details — your name, photo, email, password and two-factor security — are the exception. They belong to you, not to any one company, so they're the same wherever you sign in and you manage them once. See Your profile and security.

Will I get notifications from all my companies?

Yes — you'll receive the email and SMS notifications you're subscribed to for events in any company you belong to, according to the notification settings you've chosen. There's no in-app inbox to check; everything arrives by email or SMS. You can fine-tune which alerts you get under your notification preferences. See Choosing which notifications you get.

What's the difference between switching companies and the network view?

They're separate things. Switching companies moves you fully into one company to work in it. The network view is a read-only, 30-day rollup that lets a parent account see activity across its depots or franchises at a glance, without switching into each one.

The two aren't interchangeable: depots and franchises in a network are set up by the vehReports team rather than self-service, and the network view is for oversight, not day-to-day work. If you need to actually create reports or agreements for a particular depot, you'd switch into that company. To learn more, see The network view for multi-depot accounts.

A company I should see is missing from the switcher — what now?

First, confirm you've actually accepted the invitation to that company; a pending invite won't appear until it's accepted. If you're sure you've accepted, sign out and back in to refresh your access. If it's still missing, ask the person who runs that company to confirm you're listed on their team with an active role, and to re-send the invite if needed. Still stuck? Raise a support ticket and we'll take a look.

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